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Question1: The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption.What are the three efficient approaches the consultant could recommend to the sales manager?Choose 3 answers
Question2: Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?
Question3: Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.Which feature should a consultant recommend to build this report7
Question4: Sales reps at Universal Containers (UC) want to know when a customer or prospect Contact opens an email, they sent so they can follow up with the Contact shortly afterward. Which tool should a consultant recommend to meet the requirement?
Question5: Cloud Kicks has organization-wide defaults set to Private for Account.With the rollout of Opportunity Teams, what should a consultant consider?
Question6: Cloud Kicks has configured Account Teams and is ready to go live in Production.How should the consultant migrate Account Team configuration to Production?
Question7: During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption.How should the consultant avoid this issue in the future?
Question8: Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.What are two steps the consultant can take to troubleshoot the issue?Choose 2 answers
Question9: Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them.Which functionality should the consultant recommend?
Question10: During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers
Question11: The sales manager at Cloud Kicks has asked a consultant to create a report to track when opportunities reach a certain stage with an amount equal to $100,000. The consultant saves the report to the Big Deals folder, which is a subfolder of the Sales Team folder. The Sales Manager role has View access to the Sales Team folder. The sales manager wants to subscribe to the report.Which permission does the sales manager need to subscribe to the report created by the consultant?
Question12: Cloud Kicks requires its sales associates to record all customer interactions within Salesforce. Which sales metric can a sales manager at Cloud Kicks use to monitor and reinforce its sales strategy?
Question13: A consultant is preparing to release an updated version of a sales process they have been working on for an existing Sales Cloud client.Which action should the consultant take first to ensure a smooth rollout for the sales team?
Question14: Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.What should a consultant recommend to meet the requirement?
Question15: Cloud Kicks has 12 stages m its sales process. The probability of winning the sale must be indicated. The sales manager uses sales stages and probability for forecasting. The sales manager wants a condensed summary of the forecasts without affecting the sales team.Which approach should a consultant recommend to streamline forecast reporting?
Question16: Cloud Kicks (CK) uses Collaborative Forecasts and has a custom currency field, Discount, on Opportunity that allows sales reps to record when they give a discount on an opportunity. CK just added a new business unit to Salesforce. Managers in the new business unit report that their forecasts are accurate but they are unable to see the discount amount in the Opportunity list in Collaborative Forecasting.What should a consultant do to resolve the issue?
Question17: Cloud Kicks wants to release product enhancements effectively to drive user adoption mtd have the impact on the organization and users' day-to-day functions.What are three steps for successful change and seasonal release management?Choose 3 answers
Question18: Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality?Choose 2 answers
Question19: Cloud Kicks wants to sell to both consumers and businesses. The consumer sales team and business sales team will use different Stages.Which two Salesforce functions will allow the consultant to meet this requirement?Choose 2 answers
Question20: Universal Containers continues to see substantial growth year-over-year. Outside sales reps think the* territories are too dense to cover adequately. Leadership has decided to modify the existing safes territories and hire additional staff to make the account allocations more manageable. So the states win change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected m Sales Cloud.How should the consultant show sales operations what the data will look like after the change?
Question21: A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.What should the consultant recommend as the first line of defense before republishing the form?
Question22: Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?
Question23: Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner.What should the consultant validate when troubleshooting the issue?
Question24: The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.How should the consultant efficiently share these reports?
Question25: A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce. The consultant has imported.Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW, What could be causing these records to fail?
Question26: Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK's Salesforce instance.Which data migration sequence should the consultant recommend for the objects?
Question27: Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?
Question28: Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.Which solution should the consultant recommend?
Question29: The Cloud Kicks CEO needs to run reports from the sales team's reports folder. The CEO's assistant needs to control access to the reports. Sales managers need to change the reports when necessary.How should the consultant meet the requirement?
Question30: A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK).CK has a global sales presence that supports a customer base throughout the: world, 'CK wants to set up an appropriate structure to track customers with subsidiaries.Which approach should the consultant recommend meeting the requirement?
Question31: Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle.Which two actions should a consultant recommend to meet these requirements?Choose 2 answers
Question32: How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?
Question33: The Cloud Kicks sales team collaborates on opportunities which help them close more deals. What should the consultant configure to allow contributing sales team members to share in the revenue from closed opportunities?
Question34: An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business.What should the admin create to meet this requirement?
Question35: Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users.The pilot users are unable to view the Lead Score field on me Lead record page.Which two steps should the consultant take to fix this issue?Choose 2 answers
Question36: Cloud Kicks (CK) wants to ensure Opportunity are associated with the relevant marketing Campaign In the past, CK has struggled to evaluate marketing Campaign ROI.Which process improvement should the consultant recommend?
Question37: The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.What is a consideration when using the Kanban view?
Question38: Cloud Kicks (CK) has recently implemented Sales Cloud. CK wants to be able to forecast the number of shoes it sells to better coordinate with the logistics department to fulfill orders.Which three options should a consultant recommend CK implement to accomplish this?Choose 3 answers
Question39: Cloud Kicks (CK) wants to migrate data from its existing enterprise resource planning (ERP) system to CK wants to organize its data using the unique ID that is a number type in the ERP.What should the consultant recommend to meet the requirement?
Question40: Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.Which option should a consultant recommend to meet this requirement?
Question41: Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.Which section of a SOW should the consultant discuss with CK to meet the requirement?
Question42: Cloud Kicks (CK) has two sales divisions: a franchise sales division and a public sales division. The sales reps for each division have different user profiles. The sales reps for the franchise sales division should only be able to set up Business Accounts.What should the consultant recommend meeting this requirement?
Question43: Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.What should a consultant recommend to meet this requirement?
Question44: Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stages often lack key information that sales managers at each stage because sales reps have yet to enter the data.What should the consultant recommend so opportunity stage reports always contain the data managers expect?
Question45: Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity.What should a consultant consider when implementing the custom fields?
Question46: Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.How can the consultant meet this requirement?
Question47: A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.Which project management methodology should a consultant recommend to ensure the implementation is successful?
Question48: Universal Containers (UC) deployed Sales Cloud three months ago to the North American sales teams. One of the reasons UC selected sales cloud is its mobile support which provides flexibility for account executive.How should the consultant assure UC s management that Sales Cloud is being successfully adopted on mobile de devices?
Question49: The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.What should the consultant do?
Question50: Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.What should the consultant do to solve this issue?
Question51: Cloud Kicks needs to set sales quotas for all sales reps.Which three solutions should the consultant consider?Choose 3 answers
Question52: The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best-Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.How should the consultant ensure opportunities appear in the correct forecast categories?
Question53: Cloud Kicks manages contacts for lead generation in a marketing application. Following a new Salesforce implementation, inbound leads will be reviewed in the marketing application and then migrated to Salesforce.Which contacts should the consultant migrate from the marketing application to leads in Salesforce?
Question54: Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calender applications. UC wants to report on these activities in Salesforce.Which two actions should the consultant recommend?Choose 2 answers
Question55: The Cloud Kicks marketing team purchased a marketing automation tool and is implementing a lead qualification process. The sales director provided key attributes and activity history of the ideal lead.What should the consultant do to help marketing improve the process?
Question56: Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has dosed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few of them.Which two actions can forecast managers perform?Choose 2 answers
Question57: Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.What should the consultant recommend to meet this requirement?
Question58: Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated.Which action would help support the sales teams?
Question59: Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend?
Question60: When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?
Question61: A consultant is initiating a Sales Cloud project for Cloud Kicks.Which essential action should the consultant prioritize to ensure successful implementation and adoption?
Question62: Cloud Kicks needs to implement a group of Campaigns that are related to a specific marketing initiative to report on success.What should a consultant recommend to meet the requirement?
Question63: Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users.Which two statements should a consultant consider when enabling forecasting? Choose 2 answers
Question64: The project is almost finished, and now it's time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.How should the consultant recommend testing be conducted?
Question65: Northern Trail Outfitters (NTO) has completed its annual planning and wants to update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT team is also planning a release of the new incentive management package that will be used by sales reps.Which two considerations should the consultant consider when deciding on the timing of the release?Choose 2 answers
Question66: Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?Choose 3 answers
Question67: Universal Containers has implemented Salesforce for all of its sales associates. All Sales associates are required to select the win or loss status every dosed Opportunity. Managers like to measure the win ratio for all of the sales associates.How should a consultant meet the requirement?
Question68: At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which solution should the consultant recommend to meet this requirement?
Question69: Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.A consultant is assessing how CK can divide its forecasts by footwear line.Which solution should the consultant recommend to improve CK's forecasts?
Question70: Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.Which solution should the consultant recommend?
Question71: Cloud Kicks wants to assign territories in bulk to Opportunities.What should the consultant do to meet the requirement?
Question72: Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.What should the consultant recommend to ensure data integrity?
Question73: Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub.Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers
Question74: Cloud Kicks' (CK) high-value opportunities are delayed in the approval process because sales managers' approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve opportunities in a timely manner.Which two strategies should the consultant recommend to improve the approval process?Choose 2 answers
Question75: Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly instalments beginning in the month the products are sold. The admin needs to configure Sales Cloud to accommodate the new pricing terms and to help the finance department forecast easily.What should the consultant recommend meeting the requirement?
Question76: Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.What is the most efficient solution that the consultant should implement to meet the requirement?
Question77: Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org.Which action should the consultant recommend?
Question78: Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.Which solution should a consultant recommend to meet the requirement?
Question79: Cloud Kicks noticed its data quality has degraded since its initial Sales 'Cloud Hs ion and is working with a co to ip a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.Which two areas could be improved by using third-party data enrichment tools?Choose 2 answers
Question80: Sales managers at Cloud Kicks need to visualize all open opportunities based on the location of the related Account.Which solution should a consultant recommend?
Question81: The Cloud Kicks (CK) sales team works with two different types of leads: distributors and retailers. CK's management wants the sales team to follow two different lead qualification processes before converting the Lead into an opportunity.Which three actions should a consultant recommend to meet this requirement?Choose 3 answers
Question82: Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers.Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?
Question83: Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities.What should the consultant recommend to the account executives?
Question84: Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object.The CK project manager has requested a report that includes both Project__c and Opportunity data.What should the consultant use to include data from both the Project__c and Opportunity objects in one report?
Question85: Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world, Which approach should the consultant recommend that CK use for training this audience?
Question86: Cloud Kicks (CK) has just started selling its products internationally. Management wants Salesforce Opportunities and forecasting to reflect the respective currency of CK's prospects which include the U.S.dollar, euro, British pound, and Japanese yen.In which two ways will this impact the existing CK price book?Choose 2 answers
Question87: Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stage reports often lack key information that sales managers expect at each stage because sales reps have yet to enter the data.What should the consultant recommend so opportunity stage reports always contain the data managers expect?
Question88: Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.Which Salesforce feature should the consultant use to meet this requirement?
Question89: As part of a Sales Territories implementation, Cloud Kicks wants the user to manually search for a territory in an active territory model and assign it to opportunities.Which approach should the consultant recommend to meet this requirement?
Question90: Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.Which solution should a consultant recommend to meet this requirement?
Question91: The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.What should a consultant recommend analysing adoption?
Question92: A consultant is beginning a new project with Cloud Kicks to implement collaborative forecasting.What should the consultant use to gather requirements using an Agile methodology?
Question93: Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.Which approach should the consultant use for the source data migration?
Question94: A large company is about to undertake its Initial Sales Cloud implementation. Different people will create features in multiple sandboxes. The consultant has recommended using change sets to move customizations to the full copy sandbox for testing and then move them to production for release Which two approaches should the consultant recommend to help migrate the customizations from the full copy sandbox to production?Choose 2 answers
Question95: 'Cloud Kicks (CK) needs to comply with GDPR requirements. Personal information is limited to only users who need access to a company's:Account. CK has a private Account model.How should the consultant provide specific Account access to the renewals and sales operations teams?
Question96: Cloud Kicks wants to enable representatives to view the individual team member's split percentage, where the split percentage is less than 100% of the revenue amount.Which attribution method should the consultant recommend?
Question97: Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CX has implemented dated exchange rates by using Advanced Currency Management.How is the converted currency amount calculation on Opportunities determined?
Question98: Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year, What are two aspects a consultant should consider for this migration?Choose 2 answers
Question99: The sales team at Cloud Kicks has been late meeting deadlines on a specific project and has missed multiple project meetings.What should the consultant recommend to the project manager?
Question100: The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console.
Question101: Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.What are two actions a consultant can take to meet the requirement?Choose 2 answers
Question102: Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?
Question103: Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?
Question104: Cloud Kicks' (CK) marketing department is migrating from its email campaign and management system to Salesforce. The marketing admin wants to ensure that CK's email templates are retained.Which two solutions should a consultant recommend for a successful migration?Choose 2 answers
Question105: Cloud Kicks recently launched Sales Cloud, Admins need to know the pages with the highest traffic.Which option should a consultant recommend to meet this requirement?
Question106: What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
Question107: Northern Trail Outfitters (NTO) wants to expand its use of Salesforce and start tracking orders on accounts.NTO has hired a consultant to complete the project.Which two considerations should the consultant take into account when implementing sales orders' Choose 2 answers
Question108: Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they've been assigned.Sales reps will run specific product upsell processes.Which action should the consultant take to support a successful sales team transition?
Question109: After a project deployment, several bugs are identified by end users and prioritized by the project team.What are two ways a consultant should resolve these issues?Choose 2 answers
Question110: Cloud Kicks (CK) maintains products and price books on an external platform due to the high frequency of pricing changes to products. CK has a B2B license. Sales managers want to monitor pipeline by sales rep and territory, report on team revenue to goal, and view order status an Salesforce.What are two actions the consultant should take to meet the requirements?Choose 2 answers
Question111: At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan. They ask the participants to define what project success will look like.Which strategy is the consultant using?
Question112: Cloud Kicks has completed the discovery stage, and leadership has aligned on the project's business goals.What should the consultant formalize with stakeholders before moving to the next project stage?
Question113: The sales manager at a company has noticed that sales teams are having trouble understanding who should an Opportunity. Sales teams base their sales Opportunities on assignments to specific ZIP codes.Which solution should the consultant recommend?
Question114: Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments. The CIO asked the consultant to log the two previously known issues as a starting point for the register.In which Risk category do these system downtime issues fall?
Question115: Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.What should a consultant recommend to meet the requirements?
Question116: Cloud Kicks (CK) frequently works with contractors for marketing focus groups.These contractors change companies often, and CK wants to retain its company history through Accounts.What should the consultant recommend?
Question117: Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.Which solution should the consultant recommend to meet the requirement?
Question118: Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others accounts.When a Salesforce admin assigns User A as the owner of an opportunity related to User B's account, which additional access will User A gain?
Question119: Which data migration sequence should consultant recommend for the objects?
Question120: Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model.What will a user without access to the Amount field on the Opportunity object observe?
Question121: Cloud Kicks (CK) has an external enterprise resource planning (ERP) system that stores product order information. CK wants to view those orders as a related list on the account record in real time.Which best practice should the consultant recommend?
Question122: The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.How should the consultant meet the requirement?
Question123: Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.Which option should a consultant recommend to meet this requirement?
Question124: Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to influential campaigns.Which feature will allow for revenue share with standard and custom attribution models?
Question125: Northern Trail Outfitters (WTO) wants to share revenue from opportunities with multiple reps. A consultant recommends using opportunity splits.Which two prerequisites should be considered before splits are enabled?Choose 2 answers
Question126: Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.Which Salesforce product should the consultant recommend?
Question127: When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?
Question128: A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.Which two groups should provide content for the use cases?Choose 2 answers
Question129: Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deafs.Which report should the consultant create to meet the requirement?
Question130: After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.Which step should the consultant take to troubleshoot the issue?
Question131: Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to sales cloud.Which solution should the consultant recommend?
Question132: A consultant has successfully deployed Sales Cloud at Cloud Kicks.What is the final step in completing an engagement?
Question133: The Cloud Kicks (CK) IT team wants to enable Person Accounts in its Salesforce org.Which three prerequisites must be met before the consultant can enable Person Accounts?Choose 3 answers
Question134: Cloud Kicks (CK) recently finished a redeployment of is Lightning pages. CK users report that Lightning pages are loading slowly CK management wants to consider the impact this has on adoption.Which two toots should the consultant recommend that CK use to evaluate lightning pages?Choose 2 answers
Question135: Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.Which currency will the custom formula use for its value if the opportunity and account records have different currencies?
Question136: The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will work. CK's process is complex and requires multiple slides.What should the consultant design to give CK this high-level view?
Question137: The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix requires functionality in the sandbox version.Which action should the consultant recommend?
Question138: Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.As NTO maps out its processes, which two key principals of UPN should the team keep in mind?Choose 2 answers
Question139: Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers
Question140: Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads' quality.CK is using Einstein Lead Scoring,Which solution should the consultant recommend?
Question141: Universal Containers' sales operations team needs to provide visibility on sales pipeline changes on a monthly basis.How should the consultant meet this requirement?
Question142: The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship.Which solution should the consultant recommend?
Question143: During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate4 into the current project.Which best practice should the consultant use to refocus the meeting and stay on topic?
Question144: An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the business. CK plans to use the diagram to show the context of a new process within the overall business whole.What should the admin create to meet this requirement?
Question145: Cloud Kicks rtants its sales operations team to place orders for United States customers in Sales Ootid. The sales ops team needs to calculate sates tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.What should the consultant recommend to meet the requirement3
Question146: It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to Inefficiency and low adoption.What should the consultant do first?
Question147: The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.Which action should be taken to convert a lead into a Person Account?
Question148: Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support.How should the consultant meet this requirement?
Question149: The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account. Which organization-wide default should the consultant recommend?